We take fast shipping for your package,usually we will take FedEx or DHL or Post for delivery,Usually 1-3 days delivery, specific arrival time based on your area, generally 15-20 days can reach your hand,please be patient for your order arrival.
codelso strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges within 2 days from the date of shipment and in new, unused condition with original packagin
You must contact us at ambrose@codelso.com
prior to return/exchange products to us. We will not process your refund or
exchange request without early notification. Please refer to Return &
Shipping for the terms as following:
1. Order Cancellation
We offer full refund if the order
is cancelled within 24 hours of your purchase. You should contact us at ambrose@codelso.com
immediately once you decide to cancel the order. For orders cancelled after 24
hours of purchase but have not been shipped, we will offer partial refund all
money to you. We will not accept order cancellation request if the orders have
been shipped.
2. Exchange
We will accept exchanges for a
wrong style, size or color. Because of high cost in international shipping, we
will ship the correct one in your next order shipment. Please contact our
customer support before sending the products back.
3. Refund
If you are not satisfied with our
products (Not Quality Problem), you can choose to be refunded the cost you paid
for any of your initially ordered items if they have been returned in original
condition to our warehouse. And shipping cost is non-refundable unless the item
is found to be faulty or damaged due to our fault.
The following criteria must be met
in order to be eligible for a refund.
· Returns must be post marked
within 180 days of the original order date.
· Item(s) being returned must be
new, unused and in their original packaging with all accessories.
· Item(s) must be returned to us
via a traceable shipping method with a delivery confirmation with all shipping
costs pre-paid.